Client Testimonials

“I procrastinated on seeing an audiologist even though my Dr. advised me to do so. I always felt there was a stigma attached to wearing hearing aids. At the same time, it was getting very embarrassing asking people to repeat themselves and still not hear what they were saying. I quit going to the movies, because I missed a lot of the dialogue.

When I went to the Audiology Clinic of Northern Alberta, the staffs instantly made me feel comfortable. They were sensitive and compassionate, all the while taking time to help me understand hearing loss and gain the confidence I needed to wear hearing aids. They fit me with hearing aids that best suited me and my hearing loss.

When I left the clinic after getting my hearing aids, I picked up my best friend to go do some errands. For the first time in years, I could hear what she was saying without asking her to repeat herself. It was so remarkable, we both got tears in our eyes. Now I get involved in conversations with comfort and ease. I enjoy going to movies again.

When I listen to music I’m familiar with, I feel like I’m hearing it for the first time. Being able to hear again has opened up a whole new world for me. I no longer feel shut out. I can say with full confidence and without hesitation, I would refer my family and friends to the Audiology Clinic of Northern Alberta. I highly encourage anyone who is experiencing hearing loss to go to the Audiology Clinic of Northern Alberta.”

Janet J., Edmonton

I came to the Audiology Clinic of Northern Alberta with hearing difficulties. The staff is very friendly and professional. I never feel rushed and my audiologist always listens to what I have to say. The staff is very well trained.

Ernest T., Edmonton

"My audiologist Ashlea provided a clear and concise explanation of my hearing loss. I felt very comfortable and at ease with my hearing aids as Ashlea explained very well the function of them and how to use them. She also followed up with me to answer any questions. I really appreciated how Ashlea provided a clear and honest presentation about the ways the hearing aid technology will help and its limitations. The staff really cares about their clients and makes an effort to get to know them."

Werner, Edmonton

"I received hearing aids last year. My hearing aids are a real help in my everyday life. I had difficulty hearing many things, they have given me a second chance to communicate with people. I was reluctant to wear hearing aids but my audiologist Larena broke those barriers very fast. I had difficulty hearing on the phone as well. My audiologist Larena advised me to get a special phone called the Widex Phone-Dex which is designed for hearing aid wearers. At first I had my doubts whether or not it would solve my problems but I was amazed what a difference it made in my telephone communications. I am very happy with the phone and would recommend it to anyone that has hearing difficulties. I would recommend Larena as an outstanding audiologist."

Hubert L., Edmonton

I would like to take this opportunity to provide a brief personal testimonial regarding my very positive experience with the Audiology Clinic of Northern Alberta in general and specifically with my audiologist there, Larena Lewchuk, M.Cl. Sc., R.Aud. You can see pictures of Larena and her colleagues on their website which provides full details on all personnel and the operations of the clinic.

When I met Larena in 2011, I was a frustrated man having failed to receive either good diagnosis or treatment from the two previous “hearing aid practitioners” I had retained to help me with my hearing loss and tinnitus problems. As a result, the hearing aids I had been given at that time were totally inadequate and unsuitable for my needs. As well, I had experienced major problems in obtaining an appropriate level of help the from Department of Veteran’s Affairs due to the shortcomings in the reports submitted by these practitioners to them.

It slowly dawned on me that these kinds of practitioners possessed both limited academic qualifications and limited knowledge and while they were licensed to sell hearing aids, they were not accredited audiologists!

The first of them had told me that hearing aids with tinnitus masking devices did not exist. The second, who claimed some knowledge in this area, provided me with crude devices which not only failed to mask my tinnitus but hurt my ears so much that I could not wear them.

My search for someone with proper academic credentials led me to the ACNA and Larena who has a Masters degree in Audiology from the University of Western Ontario and is currently working on her Clinical Doctorate.

Larena completed in-depth assessments of my hearing loss and tinnitus problems and submitted her detailed findings and recommendations to DVA. This quickly led to my receiving state of the art hearing aids equipped with very sophisticated tinnitus masking devices which can be adjusted to meet different circumstances in changing environments.

I then became enrolled in the ACNA’s Tinnitus Management Program which I can say, without exaggeration, was a life changing experience for me. Without going into too much detail here, suffice to say that Larena taught me some simple but effective techniques to manage my tinnitus. As well, in addition to the new hearing aids, she provided me with a bedside tinnitus masking device which I turn on each night just before going to sleep.

As a result of everything Larena taught me and by using the devices I obtained from her, I finally found relief from the roaring noise in my ears which had nearly driven me crazy for many years. As well, now I could sleep the night through and awake refreshed and better able to cope with the problems and challenges of the day. 

Also note that her effective advocacy of my case with DVA led to my finally receiving the correct levels of disability pension and appropriate support for my hearing loss and tinnitus problems which I should have been receiving years. I cannot thank her enough for all she has done for me!

I could go on and on, but my advice to anyone experiencing similar problems is to contact the Audiology Clinic of Northern Alberta and receive the level of diagnosis and treatment that you deserve. Do not waste your time and money on under qualified practitioners who are primarily in the business of selling hearing aids and are not highly trained professional audiologists such as Larena and her colleagues.   

Robert R., Edmonton

"I developed tinnitus very suddenly in October of 2013. After doing some extensive research online I discovered that the Audiology Clinic of Northern Alberta has audiologists that specialize in this. Testing determined that I had a high tone hearing loss so I was provided with hearing aids (that are virtually invisible). Since wearing these I am no longer aware of the incessant ringing in my ears. My quality of life has improved immensely. I wish to thank Larena Lewchuk for her kindness and patience as well as the immense amount of time she has spent with me explaining the mechanism of tinnitus. Thank you so much. There is help for tinnitus!"

Janice C., Edmonton

"The staff at the Audiology Clinic of Northern Alberta is very friendly and competent. My audiologist Larena is very pleasant, helpful and is willing to take the time to explain things. When the first type of hearing aid we tried didn’t work for me, I was able to try another type at no additional charge. I have now had the same hearing aid for over 4 years. I take care of them but I also attribute their longevity to the Audiology Clinic of Northern Alberta’s excellent customer service. Once every 6 months they remind me to come get my hearing aids cleaned and checked. I really appreciate that. I believe the Audiology Clinic of Northern Alberta wants me to get the most value from my hearing aids. Based on my own experience, I know anyone going to the clinic will get excellent customer service."

Diane H.

I had worn hearing aids for a long time and the old ones needed replacing. I went to the Audiology Clinic of Northern Alberta and saw Natalie.

She was very professional with the hearing tests and her advice was unbiased and professional. She never made me feel like I was rushed, or that she was pushing any particular product. Natalie just told me what was available and explained what the pros and cons of each were for my particular problem and lifestyle. She explained the operation and cleaning in detail, and never made me feel like she was in a hurry to get it done.

I ended up with hearing aids that are a pure pleasure to wear (unlike the previous ones). The follow up service has also been very good and friendly.

I will not even think about visiting any other audiologist in the future.

Jacob K., Fort McMurray