Apple iPhone/iPads

1. Go to your settings.

2. Make sure Bluetooth is on.

3. Scroll down until you see Accessibility and select that.

4. Scroll down until you see Hearing Devices and select that.

5. You will come to a screen that is searching for hearing devices. If your name didn't automatically show up with a L&R indicating both hearing aids are found, then turn the hearing aids off/on again to get them into discovery or pairing mode:

To do this:

  - Open/close the battery doors.

  - For rechargeable hearing aids, put them in the charger for a few seconds, then remove.

  - Manually turn them off by pressing the volume down button or the lone button on the device for 5 seconds. Then turn them back on by holding that same button for 3-5 seconds.

6. Select your name when it appears with L&R.

7. The phone will prompt you to pair. Do this twice if you have two hearing aids.

8. After pairing, you should be connected. Test by making a phone call. If you can't hear, select the hearing aid(s) as the audio source.

REPAIRING HEARING DEVICES TO APPLE iPhones/iPads

1. Repeat steps 1-4 from above.

2. In the hearing devices screen, the old pairing will be listed. Select it, then choose to FORGET THIS DEVICE.

3. Go back to step 5 from above and continue as if it's a new pairing.

PAIRING HEARING DEVICES TO SMART PHONES

Phonak: https://www.youtube.com/watch?v=70EjkkSL8fk

Unitron: https://www.youtube.com/watch?v=NcSIIbUIY4A

Apple iPhones

1. Go to your settings.

2. Ensure Bluetooth is on.

3. Go into Bluetooth to search for devices. If the hearing aids are not in discovery mode:

To do this:

  - For non rechargeable hearing aids, open/close the battery doors.

  - For rechargeable hearing aids, put them in the charger briefly.

  - Also for rechargeable hearing aids, you can manually turn them off/on using the volume down button or lone button.

4. The device list will populate with the hearing aid. The hearing aid will have been given a name by your clinician. Usually the right hearing aid is the default hearing aid that connects to the phone by Bluetooth, but it could have been changed to your left hearing aid by your clinician. Only one hearing aid will connect to the phone in this step. 

5. You will hear a beep when the hearing aid aid is connected.

6. Test the connection with a phone call. If you can't hear, ensure the hearing aid is selected as the audio source.

REPAIRING PHONAK AND UNITRON HEARING DEVICES TO APPLE

1. Go to settings.

2. Ensure Bluetooth is on.

3. In Bluetooth devices, select the current hearing aid pairing and DELETE the pairing.

4. Once deleted, return to the previous steps and follow through as if pairing for the first time.

PAIRING HEARING DEVICES TO SMART PHONES (All Androids)

Signia: https://www.youtube.com/watch?v=mJyI7-lQjGw

Widex: https://www.youtube.com/watch?v=9TCLYytsMoI

Oticon: https://www.youtube.com/watch?v=o3ADVhGBFOs

Phonak/Unitron: https://www.youtube.com/watch?v=DoJUmv96lLk

Starkey: https://www.youtube.com/watch?v=XO48NylDG7U

Resound: https://www.youtube.com/watch?v=XO48NylDG7U

1. Go to settings.

2. Go to Bluetooth and ensure it's on.

3. Connect to new devices.

4. Put the hearing aids into discovery mode if they don't appear:

  - Open/close battery doors.

  - Use the charger for rechargeable aids.

  - Manually turn off/on using the buttons.

5. When options to connect to the hearing aid appear, pair to both if you use two.

6. Once connected, make a phone call to test. If you can't hear, check the Bluetooth section to ensure both aids are connected.

REPAIRING HEARING DEVICES TO ANDROIDS:

1. Go to settings.

2. Go to Bluetooth and ensure it's on.

3. Select the current hearing aid pairing and delete it.

4. Return to step 4 above and repeat the pairing process.