The staff at the Audiology Clinic of Northern Alberta is very friendly and competent. My audiologist Larena is very pleasant, helpful and is willing to take the time to explain things. When the first type of hearing aid we tried didn’t work for me, I was able to try another type at no additional charge. I have now had the same hearing aid for over 4 years. I take care of them but I also attribute their longevity to the Audiology Clinic of Northern Alberta’s excellent customer service. Once every 6 months they remind me to come get my hearing aids cleaned and checked. I really appreciate that. I believe the Audiology Clinic of Northern Alberta wants me to get the most value from my hearing aids. Based on my own experience, I know anyone going to the clinic will get excellent customer service.